Customer complaints management

Version Number

2.0

Implementation Date

15/10/2019

Scope

Department-wide

Purpose

Overview

​Interim arrangements as we transition to a redeveloped register

A project has been initiated to improve the register's user friendliness and functionality.
 
The redesigned register will provide a contemporary approach to store, search, navigate and access departmental policies and procedures.
 
In the interim, policies and procedures are being developed with a revised content structure including this procedure Customer complaints management.

Responsibilities

Process

Online Resources

Review Date

15/10/2022
Attribution CC BY