Legal and Governance current procedures

Procedures relating to the processes and structures that enable the department to comply with its legal requirements (including common law, legislation, codes and standards) and for the department to administer its responsibilities and the powers granted to it.

Corporate procedure categories

Interim arrangements as we transition to a redeveloped register

A project has been initiated to improve the register's user friendliness and functionality.
The redesigned register will provide a contemporary approach to store, search, navigate and access departmental policies and procedures.
In the interim, as new policies and procedures are being developed with a revised content structure, they can be accessed from the table below.
​Procedure ​Implementation date ​Scope ​Version ​Related policy
Policy and procedure development and improvement cycle ​18/05/2018 ​Department-wide ​1.0 Policy and procedure management
Customer complaints management​ ​11/05/2017 ​Department-wide ​1.0 Customer complaints management
Enterprise risk management​ ​20/10/2017 ​Department-wide ​7.0 Enterprise risk management
Managing delegations, authorisations and administrative approvals​ ​25/01/2018 ​Department-wide ​4.0 ​Nil
Legal and Governance Procedures - 15 procedures found.