Adequate Training Arrangements

Version Number

1.2

Implementation Date

6/10/2016

Scope

All Training

Purpose

Provision of adequate training arrangements and supervision for an apprentice/trainee.​​​

Overview

​The assessment of adequate training arrangements and/or supervision will occur:
  • at the point of conducting the sign up for a training contract
  • during an investigation to determine whether to register or refuse to register a training contract
  • when a registered training organisation (RTO) is required to develop a training plan after accepting the nomination to be the supervising registered training organisation (SRTO)
  • if an apprentice/trainee is failing to make the progress required under the apprentice’s/trainee’s training plan
  • if Queensland Department of Education and Training (DET, Qld) officers or other stakeholders have issues about the level of supervision and/or facilities.

Responsibilities

​Australian Apprenticeship Support Network (AASN) Provider
  • Contact DET, Qld if there are concerns about the capacity of an employer to provide or arrange to provide adequate training and/or employment either prior to the sign-up, at the point of signing the training contract, or due to advice provided by the STRO
  • Contact DET, Qld if the SRTO advises that a GTO/PEO is unable to provide evidence demonstrating how the host and GTO/PEO will discharge their responsibilities for compliance with the National Standards for Group Training Organisations or the Queensland Quality Standards for Principal Employer Organisations
  • Adhere to industry specific requirements, when applicable (refer to QTIS for further information).
Employer
  • Provide information and cooperate with the SRTO to facilitate the process of the SRTO completing an Employer Resource Assessment (ERA)
  • Provide, or arrange to provide, the facilities, range of work, supervision, and training as detailed in the training plan and in accordance with departmental registration processes
  • Adhere to the supervision requirements as determined by the SRTO
  • Notify the SRTO if no longer able to provide or arrange to provide the facilities, range of work, supervision, and/or training under the training plan.
Group Training Organisation (GTO) or Principal Employer Organisation (PEO)
Apprentice/trainee
  • Speak to the employer and/or SRTO representative in cases where there are concerns about the level of supervision being provided by the employer or about the training being provided by the employer and/or the SRTO
  • Contact DET, Qld via Apprenticeships Info on telephone 1800 210 210 if concerns regarding the above cannot be resolved.
Supervising registered training organisation (SRTO)
  • Assess training arrangements and supervision is adequate to allow for the completion of the training contract
  • Determine the adequacy of supervision arrangements and keep relevant documentation to support determination. Factors may include, but are not limited to:
    • the number of qualified supervisors to apprentices/trainees
    • the age and life experience of the apprentice/trainee in the workplace
    • whether the apprentice/trainee is new or existing
    • the level of competence and experience of the apprentice/trainee in a particular task/skill
    • the risk associated with the work environment and the tasks to be completed by the apprentice/trainee
    • the proximity of qualified persons and apprentices/trainees within the workplace
    • whether industry has specified a number of qualified supervisors to apprentices/trainees for the qualification during the declaration process.
  • Complete or update the Employer Resource Assessment (ERA) to ensure the employer can provide adequate training arrangements and supervision for the apprentice/trainee, and retain a copy of the ERA and all associated documentation. A guide to completing an ERA has been developed to assist an SRTO regarding the department’s expectations when completing an ERA
  • Advise the AASN provider if the employer is unable to provide the training resources necessary to achieve the outcomes of the training plan. In these instances, the SRTO should not commit to the training plan
  • Monitor that adequate training arrangements remain in place for the term of the training contract. If the SRTO identifies that circumstances have changed, or the employer advises they are no longer able to provide or arrange to provide the facilities, range of work, supervision, and/or training under the training plan, notify DET, Qld
  • Work with the employer where it is identified that an apprentice/trainee is failing to progress to ensure the workplace training is sufficient
  • Contact DET, Qld if progression cannot be resolved or there are supervision issues
  • Adhere to industry specific requirements, when applicable (e.g. Community Care).
SRTO when dealing with a Group Training Organisation (GTO) or Principal Employer Organisation (PEO)
  • Obtain and retain a copy of documentation demonstrating how the host and the GTO/PEO discharge their responsibilities for compliance with the national or state standards. This replaces the process of conducting the general ERA process as in most cases the GTO/PEO will not directly employ qualified persons
  • Advise the AASN provider if the GTO/PEO is unable to provide evidence demonstrating how the host and GTO/PEO will discharge their responsibilities for compliance with the National Standards for Group Training Organisations or the Queensland Quality Standards for Principal Employer Organisations​. In these instances, the SRTO should not commit to the training plan and must advise the GTO/PEO and AASN provider of this immediately.
DET, Qld 
  • Investigate cases where there are concerns over adequate supervision and/or training arrangements
  • Request a copy of the ERA from the SRTO to assist with an investigation if an apprentice/trainee is not making the progress required under the apprentice’s/trainee’s training plan
  • Provide support and education to stakeholders
  • If deemed necessary and appropriate, cancel the training contract.

Process

​Supervision and Facilities
The appropriate level and pattern of supervision applied to an apprentice/trainee by a qualified person needs to take into account:
  • the safety of the apprentice/trainee in regard to the work being conducted 
  • the experience of the apprentice/trainee
  • knowledge and skills (on and off-the-job technical training/learning) attained 
  • previous experience/learning and training/practice and repetition the apprentice/trainee has had relative to each task. 
The level of supervision will normally range between direct, general and broad:
  • ​Direct - close monitoring of work ensuring understanding and identifying potential risks and/or hazards 
  • General - occasional monitoring to ensure progress is occurring 
  • Broad - quality checking completed tasks. 
 
NOTE: Adequate supervision of apprentices and trainees cannot be solely provided from an offsite location by ‘electronic means’. ‘Electronic means’ include, but are not limited to, telephones, radios and webcams.

Online Resources

Forms
  • Employer Resource Assessment (ERA)
    • ATF-013 (APP): ERA -Apprentice/s (generic)
    • ATF-013 (TEE): ERA - Trainee/s (generic)
    • ATF-013 (COMMS): ERA - Community Services (Specified)
    • ATF-013 (ECEC): ERA – Early Childhood Education and Care
    • ATF-013 (ELEC): ERA – Electrical Industry apprentices (UEE and UET qualifications only)
    • ATF-013 (PLUMB): ERA – Plumbing apprentices (CPC32413)
    • ATF-013 (POLY): ERA – Certificate IV in Polymer Technician apprenticeship (current until March 2018)
    • ATF-013 (SPA): ERA – Swimming Pool and Spa

Supporting documents

Review Date

1/07/2017
Attribution CC BY

​Australian Apprenticeship Support Network (AASN) provider
AASN providers, also known as Apprenticeship Network providers, are contracted by the Queensland Department of Education and Training (DET, Qld) to provide targeted services which deliver tailored advice and support to employers, apprentices and trainees. The AASN provider is the first point of contact for the administration of all training contracts.

DET, Qld
Queensland Department of Education and Training

Minimum supervision
Refer to Declaration of apprenticeships and traineeships policy.

Qualified person
Refer to Declaration of apprenticeships and traineeships policy.
 
QTIS
Queensland Training Information Service, DET, Qld's electronic database of apprenticeships and traineeships approved for delivery in Queensland.