Cancel Registered Training Contracts By All Parties

Version Number

1.5

Implementation Date

1/07/2015

Scope

All Training

Purpose

Outline the process for parties to mutually consent to cancel a registered training contract and to withdraw consent within seven days after an application to cancel has been received by the Queensland Department of Education and Training (DET, Qld).​​​​

Overview

​Registered training contracts may be cancelled on application by the parties.  If the apprentice or trainee is under 18 years of age the parent is required to provide consent (if appropriate).

A party may withdraw their consent to cancel a registered training contract within seven days after an application for cancellation is received by the Australian Apprenticeship Support Network (AASN) provider or DET, Qld.

Responsibilities

Employer and apprentice/trainee (and parent, if applicable and appropriate):

  • notify the AASN provider or DET, Qld of an intention to cancel or withdraw consent to cancel a registered training contract.

Delegated Officer:

  • process applications to cancel registered training contracts
  • process requests to withdraw consent to cancel registered training contracts

Australian Apprenticeship Support Network (AASN) provider:

  • hold applications for cancellation of a registered training contract for seven days from the date of receipt (i.e. the period during which an applicant may withdraw consent) before sending details to DET, Qld in the agreed format.

Process

​Cancelling a training contract

Employer and apprentice/trainee (and parent, if applicable and appropriate):

  • complete an application in the approved form to cancel a registered training contract and forward to the AASN Provider or DET, Qld.

Delegated officer:

  • hard copy applications must be date stamped to identify the day of receipt
  • identify and contact apprentices who are in their 3rd or 4th year of the training contract and where applicable, provide advice and options other than cancellation.

Queensland Department of Education and Training (DET, Qld):

  • on receipt of an application in the approved form that has been received directly from the parties to the registered training contract:
    • for AASN providers that do not have delegation, add the sub-status of ‘pending cancellation’ to the training record in DELTA along with the agreed date of cancellation, as stated in the application
    • for AASN providers that do have delegation, route/assign to the Apprenticeships Info queue. TQCC to forward to the relevant AASN provider.

If a withdrawal of consent is not received by the AASN provider or DET, Qld after seven days of receipt of the cancellation form DELTA automatically changes a sub-status of ‘pending cancellation’ to a sub status of ‘cancelled contract’ and cancellation letters are automatically generated.  

Withdrawing consent to cancel a training contract

Employer or apprentice/trainee (and parent, if applicable and appropriate):

  • notify the AASN provider or DET, Qld in writing within seven days of the date the application was given to the AASN provider or DET, Qld if the party decides to withdraw their consent to cancel the registered training contract.

Delegated officer:

On receipt of written advice withdrawing consent of the cancellation, ensure the written advice is:

  • received within seven days from the date the cancellation application was received by the AASN provider or DET, Qld
  • signed by a party to the training contract (and, if the party is the apprentice or trainee, the parent if applicable and appropriate).

If received by an AASN provider, promptly telephone DET, Qld to notify of the withdrawal of consent, and promptly send a copy of the request to withdraw consent to DET, Qld.

In the event that the notification failed to meet the requirements to have the cancellation withdrawn, the delegated officer will contact the party who submitted the notification of withdrawal and advise that the withdrawal was unable to be processed and the registered training contract is cancelled.

DET, Qld:

  • in the event of proper notification of withdrawal of consent, immediately telephone the AASN provider to advise of the withdrawal of consent
  • process in DELTA, removing the sub-status of pending cancellation (if applicable), and notify each party in writing that the cancellation has been withdrawn and the training contract remains active.

Online Resources

​Forms
Letters (DET, Qld Employees only)
  • Cancellation - mutual consent - (s33) - CAS
  • CRM - Withdraw consent to cancel or suspend - EMP-APP-Parent-School

Letters/Agreements (AASN providers only)

  • Withdraw consent to cancel or suspend
  • Performance and Funding Agreement between DET, Qld and the AASN providers.
Online materials

Review Date

1/07/2017
Attribution CC BY

​Australian Apprenticeship Support Network (AASN) provider

AASN providers, also known as Apprenticeship Network providers, are contracted by the Queensland Department of Education and Training (DET, Qld) to provide targeted services which deliver tailored advice and support to employers, apprentices and trainees. The AASN provider is the first point of contact for the administration of all training contracts.

Approved form – a form approved by the chief executive.

Days - References to days refers to calendar days.

Delegated officer – an appropriately qualified person to whom the chief executive has delegated functions and powers.

DELTA - Direct Entry Level Training Administration, DET, Qld's database of registered apprentices and trainees (for internal access only).

Status and Sub-status in DELTA – The status of a training contract in DELTA reflects information that has been provided to DET, Qld. A training contract in DELTA will always have a status e.g. ‘active’ or ‘completed’, the training contract may also have a sub-status if applicable e.g. ‘pending an action’, the sub-status generally provides additional information relating to the status e.g. status ‘cancelled’ and sub-status ‘mutual consent’.